The Trump administration has discontinued a key service on the 988 Suicide & Crisis Lifeline that was specifically designed for LGBTQ+ youth, removing an option that previously allowed callers to press 3 for specialized help.
For months, young people identifying as LGBTQ+ had access to counselors trained to address the unique challenges they face, from discrimination to mental health crises. This service reportedly assisted nearly 70,000 individuals each month.
Under the new policy, the tailored support route is no longer available. Instead, all callers — regardless of background or identity — will now be connected to general crisis counselors. Federal officials say this change promotes equal access, though critics argue it ignores the specific vulnerabilities of LGBTQ+ youth.
Mental health experts and LGBTQ+ organizations have voiced concern, warning the removal could deter some from seeking help and jeopardize lives. “This decision overlooks the need for culturally competent care,” one advocacy group stated.
While the government insists that all crisis counselors are capable of supporting a diverse range of individuals, advocacy groups worry that the move strips away a critical layer of trust and understanding.
Organizations focused on LGBTQ+ mental health are now encouraging young people to seek support through alternative helplines and community networks while continuing to call for the reinstatement of dedicated services.
